Perth allied health practices — physios, psychologists, chiropractors, osteopaths, dietitians — often choose between Cliniko (built specifically for health) and GoHighLevel (built for marketing and automation). They serve different primary purposes, and many practices benefit from using both.
Cliniko ($49-149/month) excels at clinical operations: treatment notes, patient records, Medicare/DVA/private health claiming, telehealth, and clinical letters. It’s purpose-built for Australian health practices with compliance features that generic CRMs lack. Use Cliniko for: everything clinical and patient-record related.
GoHighLevel ($97-297/month) excels at marketing and automation: lead nurture sequences, automated recall reminders, Google review requests, missed call text-back, and patient communication workflows. It’s far more powerful than Cliniko for acquiring and retaining patients. Use GHL for: everything marketing, communication, and automation related.
The ideal setup for Perth allied health practices: Cliniko manages clinical records, treatment notes, and claiming. GoHighLevel manages marketing, automated recalls, review generation, and lead nurture. Make.com connects them — when a patient completes treatment in Cliniko, GHL triggers a review request. When a new lead enters GHL, their details flow to Cliniko when they book.
Don’t force one platform to do everything. Use each for what it does best and connect them through automation.